Making a claim

If you wish to make a claim, please contact the appropriate claims company:

For policies purchased on or after 1 March 2017

Claims: 0203 829 3817 or download the relevant form at www.policyholderclaims.co.uk

24 Hour Medical Emergency Assistance: 0044 (0)203 829 6745 (Emergencies only)

For policies purchased between 30 November 2015 and 28 February 2017

Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet, Essex,
SS7 2DD

Telephone: 01702 427 172
email: info@csal.co.uk

Medical Emergency Assistance

For emergency medical assistance whilst you are abroad.
Telephone:  0044 (0)208 865 3132

For policies purchased from 21 July 2015 to 29 November 2015

Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet, Essex,
SS7 2DD

Telephone: 01702 427 172
email: info@csal.co.uk

Medical Emergency Assistance

For emergency medical assistance whilst you are abroad.
Telephone:  0044 (0)208 865 3132

For policies purchased on or before 20 July 2015

Intana,
Sussex House
Perrymount Road
Haywards Heath
West Sussex
RH16 1DN

Telephone: 020 865 3070

Medical Emergency Assistance: +44 208 865 3071